Responsibilities

Presales Cycle :

• Make sure there is enough information to move the deal forward,
• Responsible of the Professional Service piece of any draft or finalized proposal,
• Organize and participate to the Go/noGo decision
• Participate in complex pre-sales activities (recommendations, audit, prototype, demos) managing customer appointments
• Participate into bids, write and validate the technical part of a proposal
• Helps sales closing deals, set up prototypes and set up complex demos
• Business Process Analysis/ Requirements and Process Analysis/Gap analysis
• Make sure BPA or RPA is conducted in accordance to the methodology. This includes analysis of the current process (main weaknesses/cost), proposed solution and KPI, difference to the standard package, proposed ROI, proposed schedule,
• Present this to the customer: main customer contact
• Organize a Go/noGo based on the findings (if needed)
• Produce the final technical proposal (if needed)

Implementation :

• Main contact for the customer during the implementation phase
• Manage the team (Rules Developers, PS ) in charge of developing all tasks of the projects
• Negotiate any Change Order / Out of scope requirements

Production :

• stay as the main contact for a 3 months period
• responsible for getting the sign off of the customer
• responsible for the hand over to Technical Support
• identify and initiate additional engagements

Qualifications and requirements :

• Experience in project management, monitoring a budget and a planning
• Demonstrated team leadership abilities (consultants)
• Excellent interpersonal skills, sense of service and team spirit
• Domestic and/or international travel required.
• Fluent in English and in Dutch

Why join us ?

✨ Opportunities for Growth and Development!
At Esker Benelux, you will have the chance to be trained by experts from our headquarters in Lyon, France, before joining the local team. You’ll also maintain ongoing connections with our international teams, fostering a collaborative environment as we continue to grow together.

At Esker, we are committed to an inclusive workplace and are proud to make diversity a strength. We welcome all talents and encourage anyone with the skills mentioned in this job posting to submit their application.